Every light is a prayer.

Beatitude

Delete your account

Last updated: September 25, 2026

You can delete your Beatitude account and everything attached to it. There are two ways, and the first is immediate.

In the app — the quickest way

Open Beatitude and go to Settings → Delete your account. The screen lists exactly what will be removed, asks you to confirm once, and then does it. You do not need to contact us and you do not need to wait.

Settings is reached from the circle in the top right of the Home screen.

One thing that screen tells you and this page repeats, because it costs money to miss: deleting your account does not cancel your subscription. Cancel that first — see below.

By email — if you no longer have the app

Use this if you have deleted the app, cannot sign in, or would simply rather we did it. You do not need the app installed, and you do not need to sign in.

Email hello@beatitudeapp.com with the subject “Delete my account.”

Send it from the email address you signed in with. That address is how we find your account and how we know the request is yours — we cannot act on a request we cannot match to an account, and we will not delete somebody else’s data on an unverified say-so.

If you never added an email address to Beatitude, say so in your message and tell us anything that would identify the account: a first name you submitted for prayer, the country you chose, roughly when you started using the app. We will tell you what we can and cannot find. An account with no email attached holds no name, no address and no contact details of yours, but we would still rather delete it than leave it.

You do not have to give a reason, and we will not ask for one.

What gets deleted

Everything below is deleted permanently. None of it is archived, and none of it is recoverable afterwards.

  • Your account, including the email address you signed in with and your first name if you gave one.
  • Your prayer history — every prayer you logged for another person.
  • The names you submitted for prayer, along with the country and category you chose for each, and the record of prayers other people offered for them.
  • Your Mirror data, if you subscribed: the transcribed text of any prayers you spoke, and every weekly, monthly and yearly reflection written from them. Transcribed text is in any case deleted once the reflection covering it is written, and never kept longer than nine days.
  • Your settings, including your prayer time, reminders and profile picture.
  • Your subscription record. Note that this does not cancel the subscription itself — see below.

What does not get deleted, and why

  • The global count of prayers offered, shown on the app’s home screen. It is a single number with no names in it, and it does not go down when somebody leaves. Removing your contribution from a total that contains nobody’s identity would not protect anything.
  • Emails we have already sent you. We cannot recall mail that has already arrived.
  • Records we are required to keep, such as a purchase receipt, where the law or the App Store requires us to retain it. These contain no prayer content.

Cancel your subscription separately

If you subscribe to the Mirror, deleting your Beatitude account does not cancel the subscription — Apple, not us, holds your payment arrangement, and only you can end it.

On your iPhone: Settings → [your name] → Subscriptions → Beatitude → Cancel Subscription.

Do that first. Deleting your account while a subscription is still running would leave you paying for something you can no longer reach.

How long it takes

  • Within 3 business days we will reply to confirm we have found your account and tell you the date the deletion will run.
  • Within 30 days of that confirmation the deletion is complete. In practice it is usually done within a week.
  • Backups. Our database is backed up automatically, and those backups roll off on their own schedule. Deleted data can persist in a backup for up to a further 30 days. Backups are never used to serve the app; they exist only for disaster recovery, and anything restored from one would have the deletion re-applied.

If you have not heard from us within 3 business days, email again — it is more likely that the message went astray than that we ignored it.

If you change your mind

Tell us before the deletion runs and we will stop it. Once it has run there is nothing to restore.

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